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An Integrated Management System(IMS) is a structured approach to ensuring that quality management principles are systematically and consistently applied to the operation of an organization from the classroom to the School Board.
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The Linkages Chart is a planning tool modeled from the Malcolm Baldrige Award. A technology coordinator can implement the linkages system into his or her daily schedule to ensure a quality approach to technology management. |
1.0 Leadership
What is leadership?
A technology coordinator exhibits leadership in a school by possessing an understanding of how his or her own characteristics blend with the school's culture. Being an effective technology leader is a challenging task; however, by understanding the leadership role within the integrated management system, a technology coordinator can provide an atmosphere for students and staff to learn, grow and succeed.
The
technology coordinator develops, maintains and improves a mission that guides
technology usage for students and staff. An
effective technology coordinator displays a mission statement to guide decisions.
Visit the Franklin Covey Company on the Web. Franklin Covey was founded by Stephen R. Covey, author of The Seven Habits of Highly Effective People. This site contains a wizard that helps you create a mission statement.
The
technology coordinator uses quality improvement principles in his/her daily
operations. (PDSA)
An effective technology coordinator creates a quality culture focusing on continual improvement of all processes using the PDSA cycle. Processes should be displayed for staff and students in an easy to read flowchart format. A typical process for the technology Coordinator is technical support. Some successful technology coordinators have used an email process and others have used a paper form.
An
effective technology Coordinator uses the integrated management system consistently
to review, display and communicate progress (data) toward achieving technology
goals and objectives. Technology coordinators are usually called upon to present
data to Technology Committees, School Advisory Committees, grade level teams,
departments and administrators. Effectively communicating to these groups can
be a challenge. Technology coordinators are often expected to facilitate meetings
and make presentations.
Guidelines for Effective Meetings
Guidelines for Effective Presentations
The
Technology Coordinator joins with staff, parents and community groups to continually
improve technology integration efforts at the school.
Technology Coordinators are expected to use the integrated management system consistently to involve staff, parents and community groups in improvement efforts. For example, he or she is considered the school expert on copyright and fair use. The Technology Coordinator models effective use of the Internet and email systems.
A Beginner's Guide to Effective Email
2.0 Strategic Development Process
What Goals and Measures are used by the Technology Coordinator?
An effective Technology Coordinator develops the school's technology plan to fit the needs of integrating the use of technology with the Pinellas County Student Expectations and the School Improvement Plan to increase student achievement.
The
Technology Coordinator assists in aligning the purchases made with the Public
School Technology Funds and the School Improvement plan.
NETC resource on creating technology plans
What is the aim of the Technology Coordinator's system?
An effective Technology Coordinator is one who understands the aim of his or her position, the school's staff and students. Customer expectations drive all decisions. Customer satisfaction feedback surveys are conducted several times a year to determine efficiency of service and support.
A
process is set into place for building and maintaining positive customer relationships.
Resources to assist you in maintaining customer focus
What data does the Technology Coordinator need, how is it found, and how is it used in the system?
Where are staff and students in terms of national, state and district technology standards?
An
effective Technology Coordinator needs to monitor trends and issues in the field
of instructional technology. Effective Technology Coordinators keep abreast
of current information through attending district level Technology Coordinator
meetings and trainings as well as district, state and national conferences and
seminars. Research on various Internet sites can be a valuable part of the Technology
Coordinator's daily routine.
What does an effective Technology Coordinator need to do to manage human resources?
An
effective Technology Coordinator works with the Pro Ed Facilitator to survey
the staff with needs assessment tools to ensure that all training opportunities
are aligned to the goals of the various plans in place such as Technology Plan,
School Improvement Plan and National Standards for teachers and administrators.
Pinellas County Schools through the Office of Instructional Technology offers
various training to teachers and administrators that is aligned with district
initiatives.
What processes does the Technology Coordinator implement that are aligned to the strategic goals (2.0)?
What data has the Technology Coordinator collected (4.0) to improve these goals?
An
effective Technology Coordinator uses quality tools to monitor and improve processes.
The management of a Local Area Network and hundreds of computers and peripherals
is affected by the use of processes.
Resources on the Web for Quality Tools
What are the results and trends?
Effective
Technology Coordinators share charts, graphs and summaries on the positive improvement
trends of technology integration, staff training and customer satisfaction,
comparing the data to similar schools. Share your data with others.
Pinellas County Schools HomePage, Local School Dashboards, State and National Statistics
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